Refund Policy
The following refund policy is applicable for the services we are providing.
1. Full Refunds Before Classes Start:
* If you have paid the full month's fee after the trial session and decide to change your plan before the start of regular classes, the fee for that month will be refunded.
* If for any reason we are unable to arrange the schedule before regular classes begin and you have paid the fee in advance, a refund will be issued for that month.
2. No Refunds after Attending Classes:
* Once your classes are scheduled and you have attended a regular class with one of our tutors and choose not to continue for the remainder of the month, refunds will not be entertained.
3. Cancellation Notice:
* If you wish to discontinue classes, a 1-month notice must be provided. Failure to provide this notice will result in the fee for the upcoming month being deducted. If you decide to stop classes immediately without advance notice, no refund will be applicable.
4. Class Hold and Resume:
* If you need to pause your classes, your paid fees will be transferred to the next month. No refund will be issued if you decide to discontinue after putting classes on hold.
5. Transferring Fees:
If you inform us before the start of the month and want to resume classes in the next month, the paid fee can be transferred to the next month only.
6. Chargeback Fee Deduction:
Please note that when issuing refunds, a chargeback fee is applied by our payment processor. The fee will be refunded after deducting any applicable chargeback fees.
7. Limitations on Refunds:
If a refund is processed and the chargeback fee exceeds the collected amount, no refund will be possible.
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