Fee Policy

Free Trial:

We offer a 100% FREE trial with no obligations. You can continue after the trial or stop if it doesn't suit your needs.

Payment of Fee:

• We are providing services on month basis. 1st month's fee is collected after the trial is over and before the regular classes begin.
• We charge a flat monthly fee, a monthly subscription which covers one month from the start date to the same date in the following month.
• Monthly fees are paid in advance, either manually or automatically charged by our payment processor for the upcoming month.

Missed Classes and Make-up Options:

• If a student is absent during the class and the tutor has waited the student for that session, attempting to contact the student, a make-up session will not be scheduled, and the fee for the missed class will still apply.
• The fee for all missed classes by a student will still apply unless the student notifies us to reschedule, hold or stop the classes.
• If the teacher is unable to conduct the scheduled class for any reason, they are committed to making up the missed session within the same month at a mutually agreeable time.
We aim to limit such occurrences to once or twice per month to ensure that your children’s learning schedule remains consistent and uninterrupted. If more frequent disruptions occur, we will work closely with you to address the situation and find a solution.

Rescheduling Classes:

🔹 We offer some flexibility in rare situations, such as illness or unexpected emergencies. If you inform us or the tutor in advance at least 2 hours before the scheduled class time, the tutor will do their best to arrange a make-up session at a convenient time.
🔹 To maintain a consistent schedule, we limit such rescheduling to once or twice per month.
🔹 Classes must be rescheduled within the same month. They cannot be carried over to the next month.
🔹 This helps ensure the value of the teacher’s dedicated time, and also encourages students to stay regular and avoid irregular attendance.
Our teachers commit to each student’s scheduled time. Even if a student doesn’t attend, the teacher remains available for the full session. This is why consistent attendance of the students is essential to maintain time value.

Crediting Missed Sessions:

• If a month's sessions are not completed due to unforeseen circumstances and rescheduling is not possible, the sessions will be credited to the next month's tuition fee only.

Holding Classes and Transferring Fees:

• If you have paid one month's fee in advance and you have given prior notice to hold that month and resume classes in the next month, the paid fee will be carried over to the next month only.

Teacher and Time Slot Reservation:

• If you want the same teacher and time slot upon returning from a break for a month or longer, a 50% deposit of the tuition fee for that period is required in advance to reserve the spot.

Late Payment:

• Classes may be suspended if fees are not paid within the due dates.

Family Package:

• If a student has taken advantage of a family package, in case of dropout of any family members the fee of the remaining students will be updated according to the rules.

Annual Fee Increase:

• A 5% fee increase may occur annually.

Cancellation policy:

To stop classes, please provide a 1-month notice before the leaving date and state the reason.

Eid Holidays:

Eid-ul-Fitr and Eid-ul-Adha are considered paid leave for tutors. No discount, refund, or make-up classes are offered for these holidays.

Aim of Fee Policy:

EQuran School does not accept any donations. It runs on a small fee we receive from the students. We deeply care about every student’s progress and ease. In order to provide a high quality environment and an appropriate program for students, we must remain financially viable, while ensuring fee levels are at an affordable level for families.